Real Time Feedback (RTF) is a very simple-to-use guest experience and reputation management platform built for golf course operators. It helps you connect with golfers instantly, resolve issues before they escalate, and generate more 5-star reviews—without disrupting operations. Using NFC “easy buttons,” automated rating requests, and web-to-text tools, RTF keeps your team responsive and in control. From digital waivers to automated review management and guest-generated content, RTF boosts satisfaction, protects your reputation, and increases revenue—often within days.
Product Benefits
- Catch Issues Early
RTF captures on-site frustrations in real time so your team can resolve them before they become bigger problems or worse public complaints. - Boost 5-Star Reviews
After each round, RTF sends a quick rating request via text. Happy golfers are guided to leave a 5-star Google review, while others are routed privately to your team—helping you grow your reputation and attract more bookings. - “Tap2Chat” – Instant Guest Help
Guests simply tap an NFC chip or scan a QR code to request assistance—no apps, no downloads, just instant connection with staff. - Digital Golf Cart Waivers
Streamline cart check-ins and reduce liability with digital waiver collection. Golfers sign digitally before the round, and records are stored automatically. - Review Hub
Manage and respond to reviews across Google, Yelp, GolfNow, and Tripadvisor from a single dashboard. Stay in control of your course’s online reputation. - Intercept Negative Feedback
RTF captures post round sentiment in real-time, allowing golf course managers to understand player experiences immediately enabling faster response to issues and more accurate assessment of course conditions and service quality. - Free Up Phone Lines with Real-Time Staff Access
Staff can receive messages and alerts instantly through the RTF operator app—whether they’re on-site or off. This keeps communication flowing while reducing phone calls and front desk interruptions. - Real Revenue Impact
Better online ratings translate directly to more bookings, higher customer loyalty, and enhanced visibility across booking platforms—creating sustainable revenue growth.
