AGENDA
Continuing Education Credits/Units
Earn continuing education credits/units at Golf Business TechCon25:
PGA of America: 6.0 PGA-required PDR credits
LPGA: 8.0 Non-LPGA CUs
CMAA: 4.0 credits
GCSAA: 0.80 credits
Monday, October 13
3:00 pm – 7:00 pm
Registration/Badge Pick-Up & Happy Hour
Legacy Foyer
Tuesday, October 14
8:00 am – 2:00 pm
Optional Pre-Conference Golf
Stonebriar Country Club, Fazio Course
Opened in 2000 and designed by the legendary Tom Fazio, the Fazio Course at Stonebriar Country Club is a masterpiece of modern golf architecture. Crafted to blend seamlessly with the natural Texas landscape, the course offers an exceptional balance of challenge and playability. With its dramatic elevation changes, pristine fairways, and artfully positioned hazards, the Fazio Course delivers a dynamic golfing experience that leaves a lasting impression on players of all skill levels.
The Stonebriar Country Club is a quick walk from the TechCon25 host hotel. This optional activity costs $299 and includes 18 holes of golf. Club rental is $95 and golfers will get 15% off soft goods at the Pro Shop on the day of the activity. Travel note: Plan to arrive in Frisco on Monday, October 13 if you’re playing in this early Tuesday activity.
7:00 am – 9:00 am
12:00 pm – 5:00 pm
Registration & Badge Pick-Up
Legacy Foyer
2:00 pm – 2:30 pm
Golf Business LIVE with Michael Williams
On-Location ‘House Chat’ Segment with Matt Welliver
Legacy Ballroom
Matt Welliver | Director, Business Strategy | Lightspeed Golf
Michael Williams (Moderator) | Executive Director, Cyrano Communications | Contributor, Golf Business
Host Michael Williams sits down with Lightspeed Golf’s Matt Welliver to dive into the data and examine some of the actionable insights found in the newest NGCOA member-exclusive whitepaper “Driving Demand, Revenue and Retention Across the Golfer Journey,” produced in collaboration with Lightspeed. Learn how to leverage your technology, protect your revenue from cancellations, and maximize returns across all channels — all while creating a seamless experience for golfers across the customer journey.
2:30 pm – 4:30 pm
Golf Business TechCon Boot Up 
The New Era of Turf Technology
Legacy Ballroom
Mark LeBlanc | Senior Engineer, Product Manager | FireFly Automatix
Frédéric Paczkowski | General Manager | SkimTurf Management
Michael Williams (Moderator) | Executive Director, Cyrano Communications | Contributor, Golf Business
Get ready to rethink what’s possible in turf management as we explore the next generation of technology entering the golf business. This session, hosted by Golf Business contributor Michael Williams, brings leading experts together to showcase innovations that are streamlining maintenance, boosting sustainability, and redefining efficiency for golf course operations. We’ll start indoors with insight-packed discussions and discovery, then step outside to see the latest autonomous, electric and cutting-edge turf solutions in action. Whether you’re looking to slash costs, redeploy your workforce, or simply stay ahead of the curve, this is where the future of turf begins. Join us and discover how tech is transforming the very ground your business is built on.
5:00 pm – 6:00 pm
Golf Business LIVE → On-Location! Special Guest Bob Parsons
Legacy Ballroom
Who better to kick-start Golf Business TechCon 2025 than one of the most prominent figures in both golf AND technology? PXG founder and CEO Bob Parsons will sit down with NGCOA CEO Jay Karen for this on-location episode of Golf Business LIVE, live from Frisco! Find out how how Bob has blended cutting-edge innovation with bold entrepreneurship to shake up both the tech and golf equipment industries. From founding GoDaddy and building a billion-dollar web empire, to revolutionizing golf apparel and club design, hear Bob’s unparalleled insights on risk, reinvention and relentless pursuit of performance. Don’t miss this dynamic Q&A where business and technology meets the future of golf. (This exclusive Golf Business LIVE can only be experienced in person by Golf Business TechCon25 attendees).
BONUS! Golf Business TechCon 2025 attendees will receive Bob’s new book, a New York Times Bestseller, FIRE IN THE HOLE!, in which he tells the story of how he went from having absolutely nothing to making more than $3 billion.
6:00 pm – 9:00 pm
Toptracer Opening Reception & Sponsor Fair
Sunset Ballroom, Lonestar Ballroom and Longhorn Ballroom
Wednesday, October 15
7:00 am – 5:00 pm
Registration & Badge Pick-Up
Legacy Foyer
8:00 am – 8:45 am
Breakfast
Legacy Ballroom
8:45 am
Introduction & Welcoming Remarks
Legacy Ballroom
Jay Karen | CEO | NGCOA
James Cronk | TechCon25 Emcee | CEO & Co-Founder, Golf Industry Guru
9:45 am – 10:00 am
Pepsi Networking Break
10:00 am – 10:45 am
Breakout Sessions
Choose 1 of 3 tracks
TRACK A
Bronco Ballroom
High Tech vs. High Touch: Data-Driven Insights from Both Sides of the Game
Jon Last | President | Sports and Leisure Research Group
Whitey O’Malley | Owner | Saddleback Golf Club
In the evolving landscape of golf technology, striking the right balance between high tech and high touch has never been more important. Led by the author of NGCOA’s annual ‘Golf Business Pulse Report’ Jon Last, and featuring insights and input from Whitey O’Malley, this data-driven session explores key trends, opinions, and adoption patterns from two critical perspectives: golf course owners/operators and the golfers they serve. You’ll gain insights into where the industry is headed, what technologies are resonating, and how expectations differ between business and consumer sides. Walk away with a clearer understanding of how to align your tech strategy with both operational goals and golfer preferences.
TRACK B
Cavern 2 Ballroom
Smart Ranges, Stronger Returns: Tech-Driven Strategies for Growth
John Harrington | Green Harbor Golf Club (MA)
Johan Rogebrant | Chief Commercial Officer | Sweetspot
Jill Walsh | Head of Strategic Partnerships, Renewals, and Sales North | Toptracer
As driving range technology continues to prove its ROI, course owners are rethinking the role of the range as a powerful business asset. Join Jill Walsh and hear John Harrington, an NGCOA member from Green Harbor Golf Club, and Johan Rogebrant of Sweetspot, as they’ll dive into the strategic opportunities that tech-powered ranges present—from new revenue streams and customer engagement to expanded food & beverage and event offerings. Examine real-world examples, financial models, emerging obstacles to avoid and operational best practices that drive long-term success. Join us to discover how to turn your range into a high-performing extension of your core golf business.
TRACK C
Cavern 1 Ballroom
More Profit, Less Effort: Future State of Course Revenue Technology
Erica Espe | VP of Marketing | KemperSports
Jake Gordon | Co-Founder and CEO | Noteefy
Unlock more profit with less effort! Join Noteefy CEO Jake Gordon and KemperSports VP of Sales and Marketing Erica Espe to discover how automation and smart systems are revolutionizing golf course operations. Discover new ways to boost revenue, lighten staff workloads, and elevate the guest experience—all while cutting down on manual work. Walk away with real-world examples, actionable strategies, and a clear roadmap to future-proof your facility.
10:45 am – 11:00 am
Pepsi Networking Break
11:00 am – 11:40 am
Breakout Sessions
Choose 1 of 3 tracks
TRACK A
Bronco Ballroom
The Future of On-Course Hospitality: How Golf Car Technology is Elevating Player Experiences
A.J. McGahee | East Coast Regional Manager, Direct Sales | Yamaha Golf Car
Golf car technology is redefining the standard of hospitality in the golf industry, providing course operators with innovative tools to enhance the player experience. Join A.J. McGahee as he examines the latest advancements and how these features can be leveraged to develop a special experience for your golfers. Discover how features like food & beverage ordering, real-time messaging, and dynamic on-screen activations can create an unforgettable round of golf.
TRACK B
Cavern 2 Ballroom
Avoiding the Legal Rough: Today’s Technology to Simplify Safety and Compliance
Gareth Macklin | Founder & CEO | Obbi Golf
Safeguard your golf course business by eliminating outdated paperwork and scattered processes, and removing unnecessary risk. Led by Gareth Macklin, Founder & CEO of Obbi Golf, this session will show you how innovations are transforming the way golf facilities manage safety and compliance, technology like personalized staff records and real-time compliance dashboards that can centralize training and audits, incident reporting and documentation that can reduce admin time and boost accountability to support a stronger safety culture, and more!
TRACK C
Cavern 1 Ballroom
Driving Traffic: Google, AI & the New Rules of Golf Course Marketing
Mike Hendrix | Host, Tech Caddie Podcast | Founder & President, smbGOLF
Jonathan Wride | CEO | TenFore Golf
In a fast-changing digital landscape, how can you stay ahead, drive real results, and turn your website (and web presence) into your most valuable asset? Mike Hendrix and Jonathan Wride unpack the latest trends shaping golf marketing—from evolving online tools to smarter, data-driven strategies. You’ll gain practical insights into behavior-based marketing, AI-driven automation, and how to execute smarter strategies that meet modern golfer expectations.
11:45 am – 12:15 pm
Sponsor Fair Wrap-Up
Sunset Ballroom, Lonestar Ballroom and Longhorn Ballroom
Connect with tech leaders, rekindle yesterday’s conversations, and discover fresh innovations shaping the future of golf.
12:15 pm – 1:00 pm
Lunch & Networking
Legacy Ballroom
1:00 pm – 1:50 pm
Expert Panel: All Corners of AI
Legacy Ballroom
Jake Gordon | Co-Founder and CEO | Noteefy
Ross Liggett | Managing Partner & Founder | Metolius Golf
Kevin Scott | Chief Technology Officer | PGA of America
Del Ratcliffe (Moderator) | President, Ratcliffe Golf Services | President, Courserev.ai
Artificial intelligence is no longer a futuristic concept — it’s already reshaping how golfers interact with courses and how operators manage the on-course experience. Don’t miss this expert panel conversation as we will explore the practical ways AI is enhancing customer engagement, streamlining operations, and opening up new revenue opportunities. Plus, we’ll look ahead at emerging AI trends and how course owners can prepare for the next wave of innovation.
2:00 pm – 2:45 pm
Breakout Sessions
Choose 1 of 2 tracks
TRACK B
Cavern 2 Ballroom
Hundreds of Thousands in ‘Found Revenue’? How Courses are Using Tech to Optimize Pace and Maximize Yield
Dan McIntire | General Manager | Frisco Lakes Golf Club
Bodo Sieber | CEO | Tagmarshal
Learn how golf course decision-makers lean on technology to discover proven tactics that boost revenue and yield at the course. Join this session as Bodo Sieber, CEO, Tagmarshal, and Dan McIntire, General Manager, Frisco Lakes Golf Club, will reveal how new tech can deliver actionable, data-driven pace and tee sheet optimization strategies that elevate the player experience, enhance retention, and create a platform for sustained growth.
TRACK C
Cavern 1 Ballroom
Investing in Innovation: Grow Your Golf Business by Harnessing Today’s (and Tomorrow’s) Tech
Spencer Cody, PGA | Corporate Director of Club & Golf Operations | Omni Hotels and Resorts
Kris Hart, PGA | Senior Director, Growth and Ventures | PGA of America
PGA of America’s Kris Hart, PGA and Omni Hotels’ Spencer Cody, PGA offer a front-line view of the technologies reshaping the golf business. Kris, who also oversees the EP Golf Venture Fund, will bring unparalleled insight into where capital is flowing in golf tech and what innovations are gaining serious traction. From operational shifts and workforce planning to bold tech integrations, this session will challenge owners and operators to think ahead, take smart risks, and prepare their businesses for the next evolution of the game. Whether you’re ready to overhaul or just looking for a starting point, this is your roadmap to staying competitive in a fast-moving industry.
2:45 pm – 3:00 pm
Pepsi Networking Break
3:00 pm – 3:40 pm
Breakout Sessions
Choose 1 of 3 tracks
TRACK A
Bronco Ballroom
Irrigation Innovation: The Intelligent Use of Water
Chad Davis | National Accounts Manager | Rain Bird Golf
Matt Miller | National Accounts Manager | Rain Bird Golf
John Pollok| National Accounts Manager | Rain Bird Golf
Discover how emerging irrigation technologies can significantly reduce water usage and operational costs through precision, data-driven methods. Integrated control systems are revolutionizing course management by simplifying operations and improving responsiveness. Join Matt Miller and Chad Davis and gain insight into how irrigation tech advancements not only enhance turf quality but also support broader environmental sustainability goals, benefiting your course, your bottomline and your community.
TRACK B
Cavern 2 Ballroom
‘Game’ified Golf: Where Sims and Screens are Captivating Customers and Boosting Bottomlines
TJ Schier | Founder & CEO | SmashSwing Immersive
As simulators and screens continue to evolve, today’s technology allows for even more experiences in a flexible footprint. Learn how forward-thinking facilities are rethinking ROI on a per-square-foot basis and creating social hubs within their four walls. Maximize revenue, increase customer engagement and bring new people to the game as you explore the next generation of indoor golf entertainment!
TRACK C
Cavern 1 Ballroom
Tee Sheet to Treasure Map: Strategies for Shifting Seas
Bruce Gerlander | General Manager | Walt Disney World Golf
Chris May | Senior Vice President | Supreme Golf Solutions
Join Bruce Gerlander and Chris May as they chart a course through today’s favorable golf demand and unpredictable economy — all to help golf course decision makers navigate with confidence. Learn how to lean on new technology to use dynamic pricing to fill your tee sheet, implement velocity-based subscription models for steady revenue, and turn customer data into unexpected (and non-traditional) profit opportunities. This session blends strategic thinking with real-world tech tools to help you stay ahead of the storm. Get ready to turn your operation into a well-oiled, revenue-generating, and tech-savvy vessel.
3:55 pm – 4:30 pm
From Insight to Action: Empowering Teams to Embrace Tech
Legacy Ballroom
James Cronk | TechCon25 Emcee | CEO & Co-Founder, Golf Industry Guru
Explore how golf business leaders can build an innovative, tech-forward workforce that’s ready to implement the tools and strategies showcased throughout Golf Business TechCon. Emcee James Cronk will highlight practical ways to foster a culture of adaptability, collaboration, and continuous learning across all levels of your operation. Walk away with actionable insights to transform your team into drivers of innovation and growth.
5:15 pm – 9:00 pm
Closing Reception
Home of the PGA of America, Frisco Campus
Golf Business TechCon 2025 wraps up with its 𝗖𝗹𝗼𝘀𝗶𝗻𝗴 𝗥𝗲𝗰𝗲𝗽𝘁𝗶𝗼𝗻 𝗮𝘁 𝘁𝗵𝗲 𝗛𝗼𝗺𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗣𝗚𝗔 𝗼𝗳 𝗔𝗺𝗲𝗿𝗶𝗰𝗮, an impressive and unforgettable world-class golf destination. If you’ve never been to the Home of the PGA of America, this is your chance!
On Wednesday early evening, you’ll be shuttled from the Westin to the Home of the PGA of America where we’ll take over two floors of this state-of-the-art venue. You’ll continue productive networking, enjoy delicious food and drinks, partake in games, and relax and unwind with great company.
Shuttles depart from the Westin Dallas Stonebriar Golf Resort & Spa’s Legacy Foyer at 5:00 pm.
Reception begins at 5:30 pm.


